Warranty policy
Limited warranty: For a period of five years from the date of shipment to customer, LANSING gives warrant to all goods. All goods manufactured free of material defects. If found to be materially defective within  5 years, LANSING agrees to repair or replace the defective goods without any extra charges to the customer. If damages caused by customers, such goods are limited to repair or replacement and customers should bear the charges for repair or replace. All goods which are not manufactured by LANSING, the customer agrees to accept as its sole remedy the warranty, if any, offered by manufacturer(s) of such goods. LANSING makes no warranties, express or implied, other than those stated in this paragraph. As to all goods sold by LANSING to customers, LANSING hereby disclaims any implied warranty of merchantability or implied warranty of fitness for a particular purpose and customer agrees that LANSING shall not be liable for any special, indirect, incidental, consequential or liquidated damages of any kind, whether the customers claim is based upon contract, tort or any other legal theory.
The provisions of the warranty are in lieu of any other warranty, whether expressed or implied, written or oral. LANSING s liability arising out of the manufacture, sale, or supplying of the product and its use, whether based on warranty, contract, negligence, product liability, or otherwise, shall not exceed the original cost of the product. In no event shall LANSING be liable for unintended or consequential damages, including, but not limited to, a loss of profits or use damages arising out of the manufacture, sale, or supplying of the product..

Warranty periods

Products category

Warranty period

Light & control device

5 years

Solar panel

10 years

Rechargeable battery

2 years

Accessory

1 year


    Note
  • Please make sure connect the product according to the wiring diagram on the category.
  • For products containing rechargeable battery, LANSING normally give 1 years warranty on the battery unless there is specific stating on the product s category.
  • For products containing solar panel & rechargeable battery, the battery s power may reduce to insufficient level during storage and transit. in this case, please first put the product under sunlight at daytime for several days for battery charging purpose.
  • Product warranties remain valid provided the product was properly installed and used. defects, malfunctions, or failures of the warranted product caused by damage resulting from acts of god (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and unauthorized alteration or repair, are not warranted.
  • For large order projects, customers may purchase an extended maintenance contract. some parts may have a limited warranty from the original supplier of the parts. please contact LANSING t s sales department if you would like to extend the maintenance period of a LANSING product.


Replacement •    Due to the high rate of international air transportation and custom clearance paper works, we may not require customers to return products as long as the customer could provide enough materials of the incorrect product. in that case, LANSING will send out replacement product once our qc approved the application.
•    Before returning a LANSING product, please provide information like model, quantity, your region, and product photo or situation statement of the product in order to get quicker service. please contact sales@lansinglight.com, or contact with individual sales person.

Choice of law: These terms and conditions of sale shall be construed and enforced in accordance with the laws of PRC

Disputes/venue: All disputes arising from or relating to the terms and conditions of sale and/or the furnishing of any goods by LANSING to buyer shall be heard and decided exclusively in a People‘s Republic of China court located in shanghai city, china. in any legal proceedings, the prevailing party shall be entitled to recover its reasonable attorneys fees.



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